Terms & Conditions

Terms & Conditions


 

Ownership

This website ("AM Avenue Website") is owned and operated by AM Avenue Trading SDN BHD (Malaysia) ("AM Avenue Trading SDN BHD").

Access & Use

Your access to, and use of the materials contained in, the AM Avenue Trading SDN BHD Website is conditional on your acceptance and compliance with the terms, conditions, notices and disclaimers contained in this document or elsewhere on the AM Avenue Trading SDN BHD Website ("Terms and Conditions"). By using AM Avenue Trading SDN BHD Website, you agree to be bound by these Terms and Conditions.

Please note that your use of the Website service constitutes your unconditional agreement to follow and be bound by these terms and conditions (the “Terms and Conditions”).

We reserve the right to change the Terms and Conditions at any time. Any such changes will take effect when posted on the Website.

It is your responsibility to read the Terms and Conditions on each occasion you use this Website and your continued use of the Website shall signify your acceptance to be bound by the latest Terms and Conditions.

If you do not agree to (or cannot comply with) any of the Terms and Conditions, do not use this Website.

Amendments

AM Avenue Trading SDN BHD reserves the right to amend the Terms and Conditions without notice at any time. Your use of our AM Avenue Trading SDN BHD Website following such changes constitutes your agreement to be bound by the new Terms and Conditions.

Registration & Terms of Use

The Website can be used only by persons who can form legally binding contracts under applicable law. Persons who are incompetent to contract are not eligible to use the Website. If your age is below that of 18 years your parents or legal guardians can transact on your behalf if they are registered users/members. We reserve the right to terminate your registration and refuse to provide you with access to the Website if discovers that you are under the age of 18 years.

The Website cannot be accessed to persons whose registration has been suspended or terminated by us for any reason whatsoever. Those who choose to access this Website from outside Malaysia are responsible for compliance with local laws if and to the extent local laws are applicable. We will deliver the products only within Malaysia and will not be liable for any claims relating to any products ordered from outside its jurisdiction.

 

The information (the “Information”) provided from your end will be protected in accordance with our Privacy Policy. If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

We assume no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or account. Any suspicious activities on your account shall be notified to us by contacting us immediately through the address provided below. If we have reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to us.

To register with the AM Avenue Trading SDN BHD Website, You must ensure that the details provided by you on registration or at any time are correct and complete. You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

Cancellation

Please note that there may be certain orders that we may reject or cancel. We reserve the right, at our sole discretion, to refuse or cancel any order as We deem fit

For your convenience, you will not be charged until your payment method is authorized; and the order information is verified for accuracy.

Some situations may arise that may result in your order being cancelled due to limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or other problems identified by our relevant department.

We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.

Information Collected & Use of Information

AM Avenue Trading SDN BHD shall collect the details provided by you on registration together with information we learn about you from your use of our service and your visit to AM Avenue Trading SDN BHD Website.

By using the AM Avenue Trading SDN BHD Website, you expressly accept and give your unconditional consent that we may use and/or disclose any information about your demographics in any manner which does not reveal your identity for purposes of marketing, promotion, strategic development, research and customer care.

Product’s Pricing

Errors may occur in the process of providing product and pricing information by the Website. We cannot confirm the price of a product except after the order has been made . In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, We shall have the right, at our sole discretion, to either contact you for instructions or cancel your order and notify you of such cancellation.

In the event that the Website accepts your order, the same shall be debited to your credit card account and duly notified to you by email. The payment may be processed prior to our dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit/debit card account. No cash disbursement shall be made under any circumstances  whatsoever.

Sometimes a price online does not match the price in the  store. Prices and availability are subject to change without any prior notice. Further, description/performance of products stated against each product are based on the catalogue and technical literature printed by the manufacturers/agent. Therefore, the write-up provided against each product is not that of ours and subject to change without prior notice.

Order Acceptance

We reserve the right, at our  sole discretion, to refuse or cancel any order as we deem fit. Limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud department are some situations that may result in the order being cancelled, and additional verification or information may be requested before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card has been charged, the said amount will be reversed back in your credit/debit card account. No cash disbursement shall be made under any circumstances  whatsoever.

 

Cancellations by the Customer

If any cancellation  notice from your side is duly received by us and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount from the said order to your credit/debit card.

Orders that are cancelled after they have been shipped are subject to shipping cancellation fee to be deducted from your refund for shipping and processing. Any decision made by us with regards to any cancellation shall be final and conclusive and binding upon you. We reserve the right to notify you whether an order has been shipped or not. 

 

Standard eCoupon Terms and Conditions

Your use of an eCoupon indicates your agreement to be bound by these eCoupon Terms and Conditions.

AM Avenue Trading SDN BHD reserves the right to withdraw or cancel an eCoupon as we deem fit  at any time.

AM Avenue Trading SDN BHD shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any eCoupon or any failure or inability of a customer or household to use an eCoupon for any reason whatsoever.

Security and Fraud

When you use an eCoupon you warrant to AM Avenue Trading SDN BHD that you are the duly authorised recipient of the eCoupon and that you are using it in good faith. If you redeem, attempt to redeem or encourage the redemption of eCoupons to obtain discounts to which you or a third party are not entitled you may be committing an offence and may be subjected to civil or criminal action against you.

If we reasonably believe that any eCoupon is being used unlawfully or illegally we may reject or cancel any eCoupon, at our absolute discretion, and you agree that you will have no claim against us in respect of any such rejection or cancellation. AM Avenue Trading SDN BHD reserves the right to take any further action it deems appropriate in such instances.

Credit/Debit Card Information

We reserve the right to refuse to accept your  Credit/Debit Card or, in any case where the transaction has been  accepted, to cancel the said transaction, at our absolute discretion, in accordance with our fraud detection and prevention policy 

Any information provided by you with regards to your  Credit/Debit card details  for our  services on the Website will be truthful, valid and accurate and you shall only use the Credit/Debit card which is lawfully owned by you, i.e. in a Credit/Debit card transaction, you must use your own Credit/Debit card. The said information will not be utilized and shared by us with any  third party/ies unless required for fraud verification purposes or by any provision of law, regulation or court order. We will not be liable for any Credit/Debit card fraud. Any  liability for use of a card fraudulently will be solely borne by  you and the responsibility to prove otherwise shall be borne by  you.

Intellectual Property

The content of the AM Avenue Trading SDN BHD Website is protected by copyright, trademarks, database and other intellectual property rights. You may retrieve and display the content of the AM Avenue Trading SDN BHD Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print any  copy of such content for your own personal, commercial or non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the AM Avenue Trading SDN BHD Website without written permission from AM Avenue Trading SDN BHD Website.

No licence is granted to you in these Terms and Conditions for any use of any trademark of AM Avenue Trading SDN BHD.

 

Limitations

You may not use the AM Avenue Trading SDN BHD Website for any of the following purposes:

  1. disseminating any unlawful, intimidating, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material;
  2. transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice;
  3. gaining unauthorised access to other computer systems;
  4. interfering with any other person's use or enjoyment of the AM Avenue Trading SDN BHD Website;
  5. breaching any laws concerning the use of public telecommunications networks;
  6. making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgment by a court of competent jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising out or in connection with:

  1. any claim by any third party that the use of the AM Avenue Trading SDN BHD Website by you is defamatory, offensive or abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
  2. any claim by any third party that the use of the AM Avenue Trading SDN BHD Website by you infringes that third party's copyright or other intellectual property rights of whatever nature; and
  3. any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the AM Avenue Trading SDN BHD Website by you.

Availability of the AM Avenue Trading SDN BHD Website

Although AM Avenue Trading SDN BHD Website aims to offer you the best service possible, AM Avenue Trading SDN BHD Website makes no promise that the services at the AM Avenue Trading SDN BHD Website will meet your requirements. AM Avenue Trading SDN BHD Website cannot guarantee that the service will be fault-free. If a fault occurs in the service, you should report it by email at feedback@amavenuetrading.com and we will attempt to correct the fault as soon as and as we reasonably as we can.

Your access to the AM Avenue Trading SDN BHD Website may occasionally be restricted to allow for repairs, maintenance or the introduction of new facilities or services. AM Avenue Trading SDN BHD Website will attempt to restore the service as soon as we reasonably can.

AM Avenue Trading SDN BHD Website's right to suspend or cancel your registration

AM Avenue Trading SDN BHD Website may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.

You can cancel this agreement at any time by informing us in writing. If you do so, you must stop using the AM Avenue Trading SDN BHD Website.

The suspension or cancellation of your registration and your right to use the AM Avenue Trading SDN BHD Website shall not affect either party’s rights or liabilities except as provided for under these Terms and conditions.

Paragraphs 8, 9 and 12 of these Terms and Conditions shall survive any cancellation.

AM Avenue Trading SDN BHD Website's liability

The AM Avenue Trading SDN BHD Website is provided by AM Avenue Trading SDN BHD without any warranties or guarantees of any kind either express or implied, including without limitation, warranties of title or implied warranties of merchantability of fitness for any  particular purpose. You must bear the risks associated with the use of the Internet.

AM Avenue Trading SDN BHD will ensure that information or material included on the AM Avenue Trading SDN BHD Website is correct, reputable and of high quality. AM Avenue Trading SDN BHD will not be responsible for any errors or omissions or for the results obtained from the use of information or for any technical problems you may experience with the AM Avenue Trading SDN BHD Website. If AM Avenue Trading SDN BHD is informed of any inaccuracies in the information or material on the AM Avenue Trading SDN BHD Website, AM Avenue Trading SDN BHD will attempt to correct the inaccuracies as soon as and as reasonably as we can.

In particular, AM Avenue Trading SDN BHD disclaim all liabilities in connection with the following:

  1. incompatibility of the AM Avenue Trading SDN BHD Website with any of your equipment, software or telecommunications links;
  2. technical problems including errors or interruptions of the AM Avenue Trading SDN BHD Website;
  3. unsuitability, unreliability or inaccuracy of the AM Avenue Trading SDN BHD Website;
  4. inadequacy of the AM Avenue Trading SDN BHD Website to meet your requirements.

To the full extent allowed by applicable law, you agree that we will not be liable to you/or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the AM Avenue Trading SDN BHD Website.

Applicable Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia and any disputes will be resolved exclusively only by the Courts of Malaysia.

Indemnity

You agree to defend, indemnify and hold us and our affiliates harmless  from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Website or any breach by you of these Terms and Conditions and/or the applicable laws.

International Use

AM Avenue Trading SDN BHD makes no promise that materials on the AM Avenue Trading SDN BHD Website are appropriate or available for use in locations outside Malaysia and accessing the AM Avenue Trading SDN BHD Website from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside Malaysia, you do so on your own initiative and are responsible for any compliance with local laws.

Miscellaneous

You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.

If any provision of these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect.

If you breach these Terms and Conditions and AM Avenue Trading SDN BHD Website ignores this, AM Avenue Trading SDN BHD will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.

AM Avenue Trading SDN BHD shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond our control.